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Please review these Subscription Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any subscription you may purchase, including cancellation terms. Subscriptions are continuous and automatically renew unless you cancel or we terminate your hosted files.

To keep your tour available on all platforms and accessible by everyone, Oval Room Group collects an $8 monthly Residential 3D Tour Storage & Hosting Fee and/or a $10 monthly Commercial 3D Tour Storage & Hosting Fee depending on which services you have selected.


You authorize a regularly scheduled charge to your checking/savings account or credit card. You will be charged the amount indicated every month.

1.  Cancellation Policy. Customers may cancel at any time, subject to the time frames below. We do not place “holds” on Subscriptions.

In order to cancel your Subscription, you must do one of the following: (a) email us at [email protected], indicate that you wish to cancel and follow the instructions that we send you in response; (b) log into your Member Account, navigate to the My Subscription tab, choose Cancel, and follow the instructions; or (c) call us at (513) 666-9232, indicate that you wish to cancel and follow the instructions given. There are no cancellation fees.

Cancellations must be effected prior to the billing date of the Subscription renewal.

2.  Data Transfers. As stated in our Privacy Policy, we may transfer your billing information to our third-party payment processors, other service providers, and certain trusted third parties.

3. Electronic Payment (ACH) General Terms. Before attempting to authorize an ACH Payment on your savings or checking account, you should check with your accounting department or local bank to be sure that electronic debits are permitted on the account. Any fees or charges incurred due to insufficient funds or other issues with the account will be the sole responsibility of the account’s owner. You agree that no prior-notification will be provided unless the date or amount changes on your pre-authorized payments, in which case you will receive notice from us at least 10 days prior to the payment being collected. If the payment date falls on a weekend or holiday, the payments may be executed on the next business day. ACH debits to a checking/savings account, credit card are electronic transactions and these funds may be withdrawn from your account as soon as the above noted periodic transaction dates. In the case of an ACH Transaction being rejected for Non-Sufficient Funds (NSF) Oval Room Group may at its discretion attempt to process the charge again within 30 days, and you will be charged an additional $29 for each attempt returned NSF which will be initiated as a separate transaction from the authorized recurring payment. The origination of ACH transactions to your account must comply with the provisions of U.S. law. By completing the invoice payment you are authorizing the use of this credit card/bank account/Pay Pal account and will not dispute these scheduled transactions with my bank or credit card company; so long as the transactions correspond to the terms indicated in this authorization.